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* Communicates any Guest service and/or and associate issues to the Chief Workshop Manager in a timely fashion and collaborates on resolution of all issues * Insures compliance with all company policies and procedures as well as federal, state, local and provincial laws. * Uses good judgment and partners with his/her Chief Workshop Manager to make necessary decisions within the company's guidelines * Operates and maintains all IT systems in accordance with policies and procedures * Ensures store is always Grand Opening ready by following opening and closing procedures * Adheres to and enforces all BABW store security and cash management policies and procedures

* Audits daily punches to ensure accuracy and compliance with BABW payroll and timekeeping policies and procedures * Builds a highly satisfied and loyal customer base through engagement, conversion and capturing Guest information for the loyalty program

* Drives associate engagement by recognizing and rewarding employees for outstanding performance * Maintains a positive and motivational style in all communication and actions to promote productivity and ownership * Delegates to associate team effectively * Energizes associates to ensure proper coverage, exceptional Guest service, completion of daily tasks and adherence to company standards * Communicates clear expectations and holds the store team and self accountable for achieving all brand, performance and behavior standards * Leads a team of associates to consistently model the Experience First standards and behaviors Responsibilities When Designated as the Leader on Duty:

In addition, the Assistant Workshop Manager is responsible for all aspects of inventory control, visual merchandising, backroom organization, and store safety policies and procedures. The Assistant Workshop Manager is responsible for achieving sales goals, meeting merchandising brand standards and delivering operational excellence through effectively leading a high performing team during their scheduled shifts.